All products purchased on our website www.sellezo.com unless otherwise indicated by the manufacturer (which extends the coverage), have a 24-month warranty period.
To assert the guarantee it is necessary to keep the accompanying invoice or the sales document that are delivered together with the package, and contact our assistance service via email at helpdesk@sellezo.com
The warranty is recognized as long as the product itself is used correctly, in compliance with its intended use and as provided in the attached technical documentation.
This guarantee (where different indications are not indicated) is reserved for private customers who purchase the goods for purposes not related to their professional activity. In the event of a lack of conformity, Sellezo srl will restore the conformity of the product through repair/replacement at no cost to the customer.
If, following intervention by an Authorized Assistance Centre, the defect does not result in a lack of conformity pursuant to Legislative Decree 24/02, the customer will be charged for any costs of verification and restoration requested by the Authorized Assistance, as well as the transport costs if supported by Sellezo srl.